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Customer Reviews / Average:
Jan. 22, 2023 at 2:23 PM EST
"I had the best customer service from Ilene!
I had been looking for some Patience Brewster Christmas ornaments for a friend who had been burned out in a recent fire (yes, I live in Southern California). She had lost all of her Christmas ornaments and I wanted to replace some of them. I tried locally at Neiman Marcus, but twice my order was incomplete and then they were sold out! I got online and found Glassworks and Cheeks in Pittsburg.
Ilene had to special order the ornaments I wanted. She was able to fulfilled my order in record time and made sure my ornaments arrived in plenty of time before Christmas.
Ilene is a pleasure to work with. It’s usually a hassle to special order an item from another company, especially since the customer (me!) lives 3,000 miles away and Ilene won’t get a lot of foot traffic from me.
I love her website and hope I can do more business in the future. If you’re lucky to live close to her shop, you know what I mean.
Jan. 17, 2023 at 1:53 PM EST
"My niece and new nephew selected many unusual and gorgeous wedding gifts. It was difficult to choice which to buy them. Ilene responded quickly to a question. Great customer service!"
Dec. 21, 2022 at 3:53 PM EST
"Great product and excellent customer service! Highly recommend this business."
Rich G. in IL
Dec. 14, 2022 at 2:59 PM EST
"Great customer service!!!"
Oct. 10, 2022 at 6:10 PM EST
"I loved working with Ilene and Henry at Glassworks. They gave me great direction in-store picking out items that fit my style. I'm an out-of-state bride, but they made special arrangements to have my shower gifts delivered to the home of a close friend hosting a Pittsburgh shower and THEN shipped them all to my home in Florida. I am so glad we chose to support a small business with our registry. Thank you both for everything"
Oct. 2, 2022 at 11:06 AM EST
"Registry is well-organized and the purchase process a breeze."
Sept. 6, 2022 at 2:44 PM EST
Aug. 24, 2022 at 11:12 PM EST
"I absolutely loved working with Henry and Ilene. They made this process so easy even when I wasn't always the easiest at picking things out! As always, your fan."
June 13, 2022 at 6:55 PM EST
Mar. 18, 2022 at 12:49 PM EST
"Beautiful selection of merchandise and a personal thank you from company management for my purchase. I will be back!"
Mar. 11, 2022 at 1:42 PM EST
"I am totally euphoric about the professionalism and Attention to detail that I received for my order from Glassworks! My order arrived sooner than I thought It would, and the people I worked with were just wonderful And friendly! Looking forward to my next transaction!"
Mar. 7, 2022 at 3:05 PM EST
"Excellent and prompt service! Very impressed. As a first time user I didn’t know what to expect-but pleasantly surprised. Many thanks."
Feb. 20, 2022 at 1:21 PM EST
"Beautiful pieces, made it very easy to navigate website for bridal registry."
Jan. 23, 2022 at 4:01 PM EST
"Great service and lovely shop! Very unique items."
Jan. 10, 2022 at 9:20 AM EST
"Beautiful and unique gifts! Website is so easy to use! Definitely recommend."
Jan. 4, 2022 at 1:30 PM EST
"Easiest way to send a gift!"
Dec. 30, 2021 at 3:14 PM EST
"Everything was easy to navigate thru and the ease of putting a personalized message for Adam and Gloria was easy to do. Not always the case with wedding registry’s. Great experience. Thanks!!"
Dec. 11, 2021 at 1:33 PM EST
"The napkin rings came very quickly and were packed very well! Would by from Glass works and cheeks again!"
Nov. 29, 2021 at 1:01 PM EST
"Had exactly what I wanted and shipped to me!"
Sue W. in MS
Nov. 18, 2021 at 3:43 PM EST
"WIFEY LOVED IT THANK YOU....
GOOD JOB .."
Oct. 18, 2021 at 6:15 PM EST
"Thank you for making gift selecting so easy.
I have learned to buy what’s on the registry.🥰"
June 12, 2021 at 3:24 PM EST
"LOVE THIS PLACE !!
I wanted customized etched glass drinkware as birthday gift, so I called and spoke with Ilene. Thought there might be a problem since I only wanted one set...not at all. I even gave the green light before seeing the actual glass and she nailed it...she understood exactly what I wanted. Ilene and Henry truly understand good service and I highly recommend them. Very satisfied!"
~ Neil M
May 12, 2021 at 1:41 PM EST
"I placed a small order online and there was a little bobble in the process, but one phone call was all it took to completely smooth it out. I was very impressed by the attention I received from this vendor."
May 4, 2021 at 10:54 AM EST
"I’m so happy I chose Glassworks & Cheeks for my wedding registry! Vida and Ilene were wonderful to work with!"
April 23, 2021 at 4:01 PM EST
"Love the products.
Beautiful and unique."